SATISFACTION GUARANTEE & REFUND POLICY | SCGWITCHERY

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SATISFACTION GUARANTEE & REFUND POLICY

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1. CONSULTATION REQUIREMENT

• A mandatory consultation is required for guarantee eligibility to ensure alignment between client expectations and service capabilities.

• Synthesis Workings (VIP) and Gnosis A.E.I. (Premium) tiers include a consultation.

• Praxis Path requires a separate paid consultation to qualify.

• Consultations are one-time unless additional sessions are required for complex cases.

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2. REFUND STRUCTURE

• Synthesis Workings (VIP tier): 35% refund eligibility.

• Gnosis A.E.I. (Premium tier): 55% refund eligibility.

• Applies to full-priced services only; discounted services are not eligible for refunds.

• Refund requests must be submitted in writing and will be processed within 14 business days.

• Refund disputes will be reviewed and resolved based on service terms and documented communication.

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3. SERVICE TIMELINE

• Standard working period: 90 days.

• Evaluation at 45 days to assess progress.

• If no movement is observed at 45 days, a free recast is available.

• Final evaluation at 90 days: if no movement has occurred, the client may request a recast or refund (if eligible).

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4. MOVEMENT & RESULTS

• Any indication of movement during the working period demonstrates spell effectiveness.

• Movement includes, but is not limited to: signs, omens, situational changes, or contact.

• The presence of movement confirms successful spell progression.

• Refunds are only considered in cases where no movement has occurred.

• External factors and personal actions can impact spell outcomes; clients must follow all guidance provided.

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5. ELIGIBILITY REQUIREMENTS

a) Mandatory Requirements:

• Completed consultation.

• Full compliance with the Spellwork Guide.

• Maintained communication throughout the process.

• Adherence to the social media blackout.

• Engagement in positive affirmations and belief in the process.

• Provision of accurate information.

• 48-hour notice for scheduling changes.

• Progress check-ins as requested.

b) Disqualifying Factors:

• Expression of doubt or skepticism.

• Non-compliance with provided guidelines.

• Incomplete consultation process.

• Provision of false information.

• Late cancellations (less than 48 hours' notice).

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6. TERMS OF SERVICE

• By purchasing services, the client acknowledges and agrees to all terms outlined in this policy.

• Failure to read this policy does not exempt the client from its terms.

• Questions or concerns must be addressed before service commencement.

• The right to refuse service is reserved if guidelines are not met.

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Effective Date: March 2023-2025
Copyright © 2025 SCG Witchery. All rights reserved.

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